Ready Case is a modular, cloud-based platform that brings speed and precision to judicial and non-judicial processes for cost-effective and efficient courts, commissions and tribunals.
The Ready Case platform offers a proven way for complex justice agencies to:
- Control case workflows, keep better records, and communicate outcomes
- Empower the public and legal representatives to access justice online
- Accountably manage and report on agency resource use and results
Combine customer-centric interfaces and core caseload functionality
Our Case Portal feature makes online self-service easy for individuals, organisations and legal representatives. They can create an account, complete forms, file documents electronically, pay application fees, and remain up-to-date throughout the case.
Ready Case’s powerful back-end can be configured to your unique workflows to streamline case management, communications with all parties, how you schedule and manage hearings and court resources, and the delivery of outcomes and decisions.
Achieve cloud-based simplicity and scalability, at your pace
Digital transformation doesn’t have to be complicated, costly or completed in one project. Our SaaS model offers a more adaptable, hosted solution for justice agencies and responsive, web-based access for users across any desktop computer or mobile device.
Completely transform or advance incrementally
Adopt select Ready Case functionality as needed
Replace or readily integrate with existing systems
Purpose-built features you can configure yourself
Ready Case is modular and configurable, meaning you can choose the mix of features needed and tailor them to your specific use case.
Our platform’s ready-made flexibility helps you achieve the best solution and means implementation is faster, less risky, and more closely aligned with your processes.
Case Management & Workflows
Capture every day-to-day interaction related to a case, define cascading workflows, automate steps or notify the relevant users to take actions. Streamlined, end-to-end case management.
Case Portal
Enable electronic filing or more deeply engage external parties online via custom forms, dedicated accounts to keep track of case progress, sessions, and payment processing.
Single Customer View
Establish a single, accurate record for each party that engages with your processes to reduce duplication and give you a party-centric view of cases, activities and related parties.
Electronic Case Files
Replace disorganised manual folders with a complete digital view of each case (and linked cases), quickly complete tasks to progress a case, and easily generate PDFs of case history.
Document Management
Achieve efficient and compliant digital record-keeping across your organisation, either via Ready Case’s secure storage or integration with your preferred EDRMS or content platform.
Scheduling & Resource Planning
Schedule sessions/hearings and prepare listings with ease using an intuitive calendar view, and more efficiently bring together the right people, rooms and resources with planning tools.
Communications & Directions
Simplify or automate the process of generating letters, emails, faxes and SMSs to keep all parties abreast of events, updates, and directions, with pre-defined, customisable templates.
Outcomes & Decision Documentation
Record and share outcomes, orders and decisions through standardised yet highly editable documents and tools including a built-in ‘clause bank’, e-signatures and online publishing.
Reporting & KPI Tracking
Keep track of progress towards targets or results with a range of standard and custom reports, plus data analytics, data cubes and the ability to extract data for use in external tools.
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Integrate to deepen workflow gains
Ready Case is built on a web services data integration framework for rapid and secure integration with other systems. We’ve helped clients connect Ready Case with:
- Document and content management systems
- Third-party smart form applications
- Human resource management systems
Check off security and compliance
Our platform is secure by design but we also maintain industry-leading security practices to protect your data and keep our application up-to-date and highly available.
Authenticated logins and role-based access
Compliant with ISO 27000 standards
You own your data, we help protect it
State-of-the-art cloud data centres
Regular updates, testing and backups
Get support when needed
Our online Help Centre offers a wealth of product resources and makes it easy to request technical support from our responsive team